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 | Shhhh...don't say this too loud or your Mac might hear you, but sometimes it can have problems. Yes, problems -- difficulties, complications, hissy fits. You know, those things a Mac isn't supposed to have. Any complex computing system can have problems now and then, and the Mac is no different. To give you a hand when you're having problems with your Mac, I've started gathering our troubleshooting guides and tips, giving you easy access to all of them from a single place. I'll also be adding new troubleshooting tips on a regular basis. When you're having difficulties, look to the Tips & Tricks tab, located at the top of any About: Macs web page. There you will see a new Troubleshooting section. In the news this week, Apple started taking orders for the new Mac Pro, and I decided to be one of the first in line. Of course, I only ordered a new Mac Pro for your benefit, so you can have a first-hand review of Apple's latest offering. Are you buying any of this? | |
How to Reset Your Mac's PRAM (Parameter RAM)
When your Mac starts up, it checks the PRAM to see which volume to boot from and how to set other important parameters. Occasionally, the data stored in the PRAM is bad, which can cause various issues with your Mac, including the following common PRAM-related problems... Read more
| How to Use Your Mac's Safe Boot Option
Safe Boot can get your Mac running again when you're having problems caused by corrupt applications or data, software installation issues, or damaged fonts or preference files. In all cases, the problem you may experience is either a Mac that fails to completely boot and freezes at some point along the way to the desktop, or a Mac that boots successfully, but then freezes or crashes when you undertake specific tasks or use specific applications... Read more
| Create a Spare User Account to Assist in Troubleshooting
One of my standard practices when setting up a new Mac or installing a new version of OS X is to create a spare user account. A spare user account is just an administrator account that you set up but never use except when you need to troubleshoot problems with the Mac OS or applications. The idea is to have a pristine user account with a set of untouched preference files. With such an account available... Read more
| I Took the Plunge and Ordered a New Mac Pro
As many of you know, I've been waiting for Apple to release new Mac Pros for a very long time. My current Mac Pro, which dates from 2006, was the first Mac Pro model Apple released. It still meets most of my daily needs, but it has started to show its age with some of the applications I use every day. After studying the options, I settled on the following configuration... Read more
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